Privacy Policy

1. Data protection and responsibility

TAXICLICK has adopted the security measures and levels of protection for personal data provided for in General Regulation (EU) 2016/679, of 27 April 2016, on data protection (hereinafter “RGPD”) and other applicable regulations. The personal data collected through this website will be processed automatically and included in a file owned by INTERFACOM, S.A.U., a company incorporated under Spanish law with the number VAT A58225137 and registered office at C/ Torrent de l’Estadella, 64 – 08030 Barcelona.

To contact TAXICLICK with any questions regarding this Privacy Policy, you may do so through the following

ALEJANDRO SANCHEZ, 109, 28019 – Madrid, MADRID or by email to privacidad@flexitrongroup.com.

2. Data collection and purpose of treatment

Personal data is collected exclusively through the form published in the CONTACT section and through the e-mails that customers can send to TAXICLICK when requesting our services. TAXICLICK processes the user’s data for the following purposes:

• Management of product and / or service requests.
• Information services for customers or future customers
• Technical service and support
• Collection management for customers
• Contribution to strategic business development
• Controlling the use of the website

3. Legitimation

The legal basis for the processing of your data is your express consent and the need to perform the contracts whose purpose is the products and / or services of TAXICLICK hired by you. Filling out the form on the website or sending emails or other communications to the owner of the website implies the express consent of the applicant to the inclusion of his personal data in the aforementioned automated file.

 4. Professional secrecy

All private communications between TAXICLICK and clients / users are treated confidentially. We recommend that the user does not disclose any identification, password or reference numbers provided by TAXICLICK to third parties.

 5. Third parties

TAXICLIK does not sell, allocate, rent or transfer in any way information or personal data of its customers / users or third parties. 

6. Rights

The user may, at any time and free of charge, exercise their rights of access, rectification or cancellation, opposition, limitation and portability of their data through the postal address or email of TAXICLICK indicated above, in the conditions established in the current regulations. In any case, the user is informed that if they consider that TAXICLICK has violated or could violate the rights recognized in the current data protection regulations, they may file a complaint with the appropriate supervisory authority: Spanish Agency for Data Protection.

7. Revocation of consent

If the processing of your data is based on their consent and does not affect the data necessary for the conclusion of a contract with the interested party, the user’s consent to the processing or disclosure of his data may be revoked at any time without retroactive effect . To withdraw this consent, users may contact TAXICLICK through the following channels:

C/ Torrent de l’Estadella, 64 – 08030 Barcelona or by email to TAXICLICK@TAXICLICK.com. 

8. Data storage period

TAXICLICK will store users’ personal data only for the time necessary to achieve the purposes for which they were collected. 

9. Necessity of the required data

The data marked with an asterisk (*) in the forms provided by TAXICLICK through its online platforms are necessary to fulfill the contractual or legal purpose. Therefore, if the user does not provide them, TAXICLICK cannot fulfill your request.

10. Automated decisions

TAXICLICK does not make automated decisions based on the processing of user data.

 11. Changes in the Security and Privacy Policy

TAXICLICK reserves the right to modify its Security and Privacy Policy at any time and without prior notice, at its sole discretion, always in accordance with the applicable Spanish data protection laws.

12. Payment with the app

TAXICLICK uses the service of PAYCOMET, S.L.U., with address: Calle Camino de Valladolid, 2, Local, 28250 Torrelodones, Madrid. VAT B95842522 as payment gateway.

The companies that work with this payment method in the TAXICLICK app are

Autocoope Taxigenossenschaft Lissabon CRL. AVDA. Visconde de Valmor, 30 RC 1050-240 Lisbon (Portugal). VAT 500320462.

Central Taxi Telecom S.L (Taximes). C. Torrent de l’Estadella 64 Barcelona (Spain). VAT B65978173.

Associacio Radio Taxi Ciutat. Carrer Eucaliptus, 14. 7008. Palma de Mallorca (España). NIF. ESG07773831

13. Use of cookies

The second paragraph of Article 22 of the ISESA states:

– 2. service providers may use data storage and retrieval devices on recipients’ terminal equipment, provided that recipients have given their consent after being clearly and fully informed of their use, in particular the purposes of the data processing, in accordance with the provisions of the Data Protection Act 15/1999, of 13 December on the Protection of Personal Data. When it is technically possible and effective, the consent of the recipient to accept the processing of the data may be given through the use of the appropriate parameters of the browser or other applications, provided that the recipient must proceed to their configuration by means of an express act when installing or updating them. The foregoing shall not preclude any storage or access of a technical nature, if any, for the sole purpose of carrying out the transmission of a message through an electronic communications network or, if strictly necessary, to provide an information society service expressly requested by the recipient.

What is a “cookie”?

 A “cookie” is a simple text file that is stored on your computer or mobile device by a website’s server, and only the server itself can access and read the contents of that file. Each “cookie” is unique to your browser. It may contain anonymous information such as a unique identifier and the name of the website or some digits and numbers. It allows the website to remember some things, such as your preferences or what is in a shopping cart.

What if I don’t want to accept cookies on my device?

 To learn how to disable cookies in most browsers, please visit this website at http://www.aboutcookies.org.

Please note that disabling cookies on websites will cause the website to not function properly.

The following types of cookies are used

 First-party cookies

Primary cookies are those that are set by websites and can only be read by that site.

Third-party cookies

Third-party cookies are provided by organizations other than the owner of the website you are visiting. In addition, the website you visit may contain embedded content from other third-party services that may set their own cookies. The original website has no control over the distribution of these cookies, so you should check the third-party websites for more information about them.

Session cookies

Session cookies are stored temporarily during a browser session and are automatically deleted from the user’s device when the browser is closed.

Permanent cookies

These types of cookies are stored on your computer for a specified period of time and are not deleted when you close your browser. Persistent cookies are used when you need to know who you are for more than one browser session.

 Flash cookies

Flash cookies work differently than browser cookies (the cookies listed in this document are the same as browser cookies), so instead of storing individual cookies for specific tasks, a website can store all the data in a single cookie. In Flash, you can set how much information can be stored in that cookie, but you cannot choose what kind of information can be stored.

 TAXIKLIK websites use the following types of cookies

TAXIKLIK websites use “cookies”, which are exempt from article 22.2 LSSICE, according to the “Guide to the use of cookies” published by the AEPD at the following link: (http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/Guia_Cookies.pdf). The online applications (web services) provided by TAXICLIK use “cookies” necessary to obtain the informed consent of the user BEFORE using the service.

 Necessary cookies

These types of cookies are strictly necessary to allow you to navigate and use the services that the TAXICLICK pages offer.

TAXICLICK uses these types of “cookies” in its applications, but not on its website.

 Functional cookies

These types of cookies increase the functionality of the website by storing your preferences. For example, a cookie can be used to change the default language.

• GAME_LANG
• qtrans_cookie_test

TAXICLICK uses these types of “cookies” in its applications and on its website for language selection.

 Performance cookies

Performance cookies help to improve the performance of the website, currently TAXICLICK does not use such cookies.

 Online behavior cookies for advertising purposes

TAXICLICK does not use this type of cookies.

 Cookies for web analysis

TAXICLICK uses Google Analytics to obtain statistical information about your visits to our websites. This information is used to improve our website and its performance.

• _utma
• _utmb
• _utmc
• _utmz

To learn more about Google Analytics cookies, you can visit the Google website via this link: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies?hl=es

Flash Cookies

The TAXICLICK website uses or may use Adobe Flash Player to provide certain functionality. Adobe uses its own “cookies” that cannot be managed through browser settings, but are used by Flash Player for similar purposes, such as storing preferences.

 To change cookie settings

You can restrict, block or delete TAXICLICK cookies or any other website through your browser. In each browser the operation is different, the ‘Help’ function will show you how to do it

• Internet Explorer: windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
• FireFox: support.mozilla.org/es/kb/Borrar%20cookies
• Chrome: support.google.com/chrome/answer/95647?hl=es
• Safari: www.apple.com/es/privacy/use-of-cookies/

In addition, you can also manage cookie storage in your browser using tools such as the following 

• Ghostery: www.ghostery.com/